PrimeForge OPTIMIZE Terms of Service
Last updated: October 2, 2026
These Terms of Service ("Terms") govern access to and use of PrimeForge OPTIMIZE ("OPTIMIZE," the "Service"), operated by PrimeForge. By creating an account, starting a trial, purchasing a plan, or using the Service, you agree to these Terms. If you use OPTIMIZE for a company or other organization, you represent that you have authority to bind that organization.
1. Business service and eligibility
OPTIMIZE is intended for lawful business and professional use. You must be at least 18 years old and legally able to enter into a binding agreement. You are responsible for the accuracy of account information, safeguarding credentials, and activity occurring through your workspace.
2. What OPTIMIZE provides
OPTIMIZE provides contract and opportunity intelligence, source aggregation, market research, workflow tools, CRM functions, provider and contractor matching, diligence support, integrations, analytics, and AI-assisted features. Features may vary by plan, location, source availability, integration status, and product version.
3. Opportunity, source, and AI information
OPTIMIZE may summarize, classify, rank, enrich, or otherwise process information from public sources, connected services, customer-provided data, and third-party platforms. Source information can be incomplete, delayed, changed, withdrawn, or inaccurate. AI-generated analysis may also contain errors. You must independently verify deadlines, eligibility, licensing, insurance, pricing, scope, contact information, and procurement requirements before acting.
OPTIMIZE does not guarantee that any opportunity is still open, that a customer will respond, that a contractor is qualified for a particular project, or that use of the Service will result in a quote, award, sale, contract, profit, or other business outcome.
4. Contractor Network and introductions
OPTIMIZE may identify potential matches between private service requests, public or commercial opportunities, and contractors or service providers. Unless a separate written agreement expressly states otherwise, PrimeForge is not a party to any contract entered into between a customer and a matched contractor or provider and does not guarantee workmanship, payment, licensing, insurance, safety, regulatory compliance, or performance by either party.
Users and contractors are responsible for their own due diligence, contracts, permits, licenses, insurance, taxes, safety obligations, and compliance with applicable law. Customer or lead information may be shared only when the user has authority to share it and the applicable source terms, consent status, and law permit that sharing.
5. Acceptable use
You may not use OPTIMIZE to violate law or third-party rights; send unlawful, deceptive, or abusive communications; misuse personal data; bypass source restrictions; impersonate another person or company; interfere with security; introduce malicious code; probe or attack the Service; resell non-public source data without authorization; or use access to OPTIMIZE to copy, reverse engineer, or create a competing service except to the limited extent such restrictions are prohibited by law.
6. Third-party services
OPTIMIZE may connect with services such as payment processors, field-service platforms, procurement systems, AI providers, hosting providers, and other integrations. Third-party services are governed by their own terms and privacy practices. PrimeForge is not responsible for outages, policy changes, discontinued APIs, data changes, or acts of third-party providers outside PrimeForge's control.
7. Trials, fees, subscriptions, and cancellation
A promotional or trial plan may provide temporary access to paid features. A no-card trial does not become a paid subscription unless you separately choose a paid plan and complete checkout. Paid subscriptions renew according to the billing interval and checkout terms presented at purchase until canceled. One-time pilot fees and subscription fees are charged through the designated payment processor. Except where required by law or expressly stated at purchase, fees are non-refundable.
PrimeForge may change future pricing or plan features with reasonable notice. Changes do not retroactively alter fees already paid for a completed billing period.
8. Intellectual property
OPTIMIZE, including its source code, object code, interfaces, workflows, scoring logic, designs, documentation, branding, proprietary data models, and non-public materials, is owned by PrimeForge or its licensors and is protected by applicable intellectual-property law. These Terms grant only a limited, revocable, non-exclusive, non-transferable right to use the Service during an authorized account or subscription. No ownership right is transferred.
If you voluntarily provide product feedback, you authorize PrimeForge to use that feedback to improve and commercialize the Service without an obligation to compensate you, provided PrimeForge does not acquire ownership of your pre-existing confidential information through that feedback.
9. Your data
You retain ownership of data you lawfully submit to OPTIMIZE. You grant PrimeForge the limited rights reasonably necessary to host, process, secure, analyze, display, and transmit that data to provide and improve the Service, operate requested integrations, prevent abuse, and comply with law. You represent that you have the rights and permissions needed to provide that data.
10. Suspension and termination
PrimeForge may suspend or restrict access when reasonably necessary to protect the Service, users, data, third parties, or legal compliance, or when an account materially breaches these Terms. You may stop using the Service at any time. Sections concerning ownership, payment obligations already incurred, disclaimers, limitations, and disputes survive termination to the extent applicable.
11. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." PRIMEFORGE DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. PRIMEFORGE DOES NOT WARRANT UNINTERRUPTED OPERATION, ERROR-FREE DATA, OR ANY PARTICULAR BUSINESS RESULT.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRIMEFORGE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS, OR LOST DATA ARISING FROM USE OF THE SERVICE. PRIMEFORGE'S AGGREGATE LIABILITY ARISING FROM THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO PRIMEFORGE FOR OPTIMIZE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) $100. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO THESE LIMITS APPLY ONLY TO THE EXTENT PERMITTED BY LAW.
13. Indemnity
To the extent permitted by law, you agree to defend, indemnify, and hold PrimeForge harmless from third-party claims arising from your unlawful use of the Service, your violation of these Terms, your infringement of third-party rights, or data and communications you submit or distribute without required authority or consent.
14. Governing law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Unless applicable law requires otherwise, disputes relating to these Terms or the Service will be brought in a state or federal court with jurisdiction in Bexar County, Texas.
15. Changes and additional agreements
PrimeForge may update these Terms as the Service evolves. Material changes will be posted with an updated effective date and, when appropriate, additional notice. A signed pilot, enterprise, data-processing, subcontractor, or other written agreement controls over these Terms to the extent of an express conflict.
16. Contact
Questions regarding these Terms may be sent to primeforgesole@gmail.com.